Privacy

Last Updated: September 11, 2026

Phu C. Tran, MD (“Dr. Tran,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact our office, or otherwise interact with us online.

By using this website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you:

• Contact our office;
• Request an appointment or consultation;
• Call, text, or email us;
• Submit information through a website form;
• Communicate with our staff.

This information may include your name, email address, telephone number, preferred contact method, appointment preferences, and any other information included in your communication.

Please do not submit detailed medical information through general website forms, email, or text message unless we specifically instruct you to use a secure method.

Information Collected Automatically

When you visit this website, certain technical information may be collected automatically, including:

• Internet Protocol address;
• Browser and device type;
• Operating system;
• Pages visited and links selected;
• Referring website;
• Approximate geographic location;
• Date and time of access;
• Cookie and similar technology information.

We use this information to operate, maintain, secure, and improve the website.

How We Use Information

We may use collected information to:

• Respond to questions and consultation requests;
• Schedule and manage appointments;
• Communicate with you about our services;
• Provide information you request;
• Operate and improve the website;
• Diagnose technical or security issues;
• Prevent fraud, misuse, or unauthorized activity;
• Maintain appropriate business records;
• Comply with legal and regulatory obligations;
• Protect our rights, patients, staff, and property.

We do not use information submitted through the website to make automated decisions that produce legal or similarly significant effects.

Cookies and Similar Technologies

This website may use cookies and similar technologies required for website functionality, security, preference storage, and performance.

You may configure your browser to reject or delete cookies. Disabling cookies may affect the availability or functionality of certain website features.

This website does not currently respond differently to browser “Do Not Track” signals. Because we do not sell personal information or share it for cross-context behavioral advertising, Global Privacy Control signals do not change our current practices.

Google Maps and Third-Party Services

Our website uses Google Maps to display our practice location. When the map loads, Google may receive technical information such as your IP address, browser information, device identifiers, and interaction data.

Google processes information according to its own privacy policy and terms. We encourage you to review Google’s privacy practices before using the map.

The website may also contain links to social networks, scheduling services, or other third-party websites. We do not control and are not responsible for the privacy or security practices of those third parties.

How We Disclose Information

We may disclose information:

• To vendors that provide website hosting, maintenance, security, communications, scheduling, or other services on our behalf;
• To professional advisers such as attorneys, accountants, insurers, or compliance consultants;
• When required by law, regulation, subpoena, court order, or governmental request;
• When reasonably necessary to protect the safety, rights, or property of our patients, visitors, staff, or others;
• In connection with a merger, sale, restructuring, or transfer of all or part of the practice.

Service providers are permitted to process information only as necessary to perform services for us or as otherwise allowed by law.

Sale and Sharing of Personal Information

We do not sell personal information for monetary or other valuable consideration.

We do not share personal information for cross-context behavioral advertising, as those terms are defined under California law.

We do not disclose mobile telephone numbers, text-message consent, or SMS opt-in information to third parties for their own marketing purposes.

Medical Information and HIPAA

Information collected through this public website is not necessarily protected health information under the Health Insurance Portability and Accountability Act (“HIPAA”).

When information is created, received, maintained, or transmitted by us in connection with providing healthcare services, it may be protected under HIPAA and other medical privacy laws. Such information is governed by our Notice of Privacy Practices, which is separate from this website Privacy Policy.

If there is a conflict between this Privacy Policy and our Notice of Privacy Practices concerning protected health information, the Notice of Privacy Practices controls.

This website is not intended for medical emergencies. If you are experiencing an emergency, call 911 or seek immediate medical assistance.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purpose for which it was collected;
• Respond to requests and maintain communications;
• Provide healthcare or administrative services;
• Meet legal, regulatory, insurance, accounting, or recordkeeping requirements;
• Resolve disputes and enforce agreements.

Retention periods vary depending on the type of information and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, internet transmission, email, or electronic storage system can be guaranteed to be completely secure. Please use caution when sending sensitive information electronically.

California Privacy Rights

Where applicable, California residents may have the right to request that we:

• Disclose the categories and specific pieces of personal information collected about them;
• Disclose the sources, purposes, and categories of recipients associated with that information;
• Delete personal information, subject to legal exceptions;
• Correct inaccurate personal information;
• Limit certain uses of sensitive personal information;
• Confirm whether personal information is sold or shared;
• Stop selling or sharing personal information;
• Provide equal service without discrimination for exercising privacy rights.

Some information may be exempt from these rights, including certain medical information governed by HIPAA or California medical privacy laws.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing the request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and direct identity verification.

We will not discriminate against you for exercising an applicable privacy right.

Children’s Privacy

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13 without appropriate parental or guardian consent.

If you believe a child has provided personal information through this website, please contact us so we can review and, where appropriate, delete it.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations.

The revised policy will be posted on this page with an updated “Last Updated” date. Your continued use of the website after an update constitutes acknowledgment of the revised policy.

Contact Us

For questions or requests concerning this Privacy Policy, contact:

Phu C. Tran, MD
215 N Fresno Street, Suite 490
Fresno, CA 93701

Phone: 559-459-4027
Text inquiries: 559-549-6039
Email: [PRIVACY EMAIL]